Are you a problem-solver with a knack for building relationships and improving business operations? Unstop, a global platform empowering students and professionals through gamified engagements, is looking for a Business Operations Specialist to join their team in Delhi. This is your chance to be the bridge between users and the operations team, ensuring seamless experiences and driving business growth. If you’re ready to take on a dynamic role in a fast-paced environment, read on to learn more!
| Key Details | Information |
|---|---|
| Position | Business Operations Specialist |
| Location | Delhi (Hybrid Mode) |
| Experience Required | Freshers welcome |
| Salary | Not Disclosed |
| Working Days | 5 days a week |
| Job Type | Full-time, Hybrid |
| Perks | Medical Insurance |
| Recruitment Process | 1. Preliminary Assessment 2. Part 1: Video Interview 3. Part 2: Video Interview |
| Application Deadline | 17 January 2024 |
About Unstop
Unstop, formerly known as Dare2Compete, is a global platform that connects students, professionals, and educators with opportunities to learn, compete, and grow. Through gamified engagements like innovation challenges, hackathons, quizzes, and hiring competitions, Unstop helps users showcase their talents, gain CV points, and get recognized, rewarded, and hired. By collaborating with institutes and companies, Unstop creates a vibrant ecosystem for skill-building and career advancement.
About the Role
As a Business Operations Specialist, you will be the key liaison between Unstop’s operations team and its users. Your primary responsibility will be to resolve user issues, ensure timely delivery of client requirements, and improve overall business operations. This role is perfect for someone who thrives in a customer-centric environment and enjoys solving problems while building long-term relationships.
Key Responsibilities
- User Support: Act as the primary point of contact for users, resolving issues and complaints promptly.
- Collaboration: Work closely with the operations team to maintain a healthy delivery pipeline and meet SLAs.
- Coordination: Liaise between users and internal teams to ensure smooth communication and execution of projects.
- Problem-Solving: Assist with challenging user requests and escalations, providing effective solutions.
- Strategic Improvement: Monitor website performance, recommend improvements, and contribute to business growth strategies.
- Communication: Update users via email, phone, and online presentations, ensuring clear and effective communication.
Requirements
- Freshers welcome: No prior experience required.
- Communication Skills: Ability to present and influence effectively at all organizational levels.
- Customer-Centric Approach: A focus on delivering exceptional user experiences.
- Organizational Skills: Strong ability to prioritize, multitask, and meet deadlines.
- Collaborative Mindset: A team player who can work well with cross-functional teams.
Why Join Unstop?
At Unstop, you’ll be part of a dynamic and innovative team that’s transforming the way students and professionals engage with opportunities. You’ll gain hands-on experience in business operations, build valuable skills, and contribute to a platform that empowers millions of users worldwide. With a hybrid work model and perks like medical insurance, Unstop offers a supportive and rewarding work environment.
Recruitment Process
- Preliminary Assessment (Eye for Detail): Evaluate your attention to detail and problem-solving skills.
- Part 1: Video Interview: Assess your communication skills, confidence, and cultural fit.
- Part 2: Video Interview: Dive deeper into your suitability for the role and finalize the hiring decision.
How to Apply
If you’re ready to take the first step toward an exciting career with Unstop, apply now! The application deadline is 17 January 2024.
